You have no items in your shopping cart.
Biorbyt Cookie Policy
Version number 5.0 | Effective Date: 1 January 2026
ABOUT THIS POLICY
When you visit the Biorbyt website, mobile applications, or other online services (collectively, the “Sites”), we may use cookies and similar technologies such as tags or scripts (collectively, “Cookies”) to support the operation, security, performance, and functionality of our Sites. You may access and change your cookie preferences at any time by clicking here Cookies Settings.
This Cookie Policy (“Policy”) explains:
- what Cookies are
- how and why we use them
- the types of Cookies used on our Sites
- how you can manage your Cookie preferences
This Policy should be read together with our Privacy Policy, which explains how we collect, use, and protect personal data.
For the purposes of this Policy:
“Personal Data” means any information relating to an identified or identifiable individual, including online identifiers such as IP address, device identifiers, or browser information.
UNDERSTANDING COOKIES AND WHY WE USE THEM
Cookies are small text files stored on your internet-enabled device (such as your computer, tablet, or mobile phone) when you visit a website. Cookies are widely used to make websites function properly, improve performance, and provide information about how websites are used.
Cookies allow websites to:
- enable secure login and account access
- maintain shopping cart functionality
- support customer service features
- improve website performance
- understand general usage patterns
- maintain system security
Cookies used by Biorbyt are designed to support legitimate business operations and website functionality. For more information about how we process Personal Data, please review our Privacy Policy.
FIRST-PARTY AND THIRD-PARTY COOKIES
Cookies may be categorized based on the relationship between the cookie provider and the website on which the cookie is placed.
First-Party Cookies
First-party cookies are cookies placed directly by Biorbyt when you visit our website. These cookies are typically used to support the operation, security, and functionality of our website and to provide services requested by users, such as maintaining session continuity, processing orders, and ensuring secure access to user accounts.
Third-Party Cookies
Third-party cookies are cookies placed by trusted service providers that support the operation and functionality of our website. These service providers may deliver services such as:
- website analytics and performance monitoring
- customer support and communication tools
- website hosting and infrastructure services
- payment processing and transaction security
- system performance and reliability management
Where third parties place cookies on our website, they are required under contractual arrangements to comply with applicable data protection, privacy, and security laws and to process data only for authorized purposes. Users are encouraged to review the privacy and cookie policies of third-party service providers to understand how they use cookies and process personal data.
TYPES OF COOKIES USED ON OUR SITES
Cookies and similar technologies used on our website generally fall into the following categories. These categories reflect common industry standards for website functionality and data protection compliance.
1. STRICTLY NECESSARY COOKIES
Strictly necessary cookies are essential for the operation, security, and core functionality of our website. These cookies enable the website to function properly and allow users to access services that they have requested. These cookies are required to:
- enable secure login and authentication
- maintain user sessions during browsing
- support shopping cart and checkout functionality
- process transactions and orders
- protect against fraud and unauthorized access
- ensure network stability and system reliability
- support website security and performance
Because these cookies are essential to the operation of our website, they cannot be disabled through our systems. These cookies do not perform additional or secondary functions beyond supporting the services requested by users.
Examples of strictly necessary cookies may include:
- session identifiers
- authentication tokens
- security and fraud prevention cookies
- load balancing and infrastructure cookies
- checkout and transaction management cookies
These cookies are typically stored for the duration of a browsing session or for a limited period necessary to support system functionality.
2. PERFORMANCE AND ANALYTICS COOKIES
Performance and analytics technologies help us understand how visitors interact with our website so that we can improve performance, usability, reliability, and user experience. These technologies may collect information such as:
- pages visited
- website navigation patterns
- general traffic trends
- system performance metrics
- device and browser information
- error and performance diagnostics
This information is typically aggregated and used for statistical and operational purposes. It is not used to identify individual users or to create user profiles. Biorbyt uses privacy-focused analytics tools designed to minimize the collection of personal data and to support responsible data processing practices.
Performance and analytics technologies help us:
- improve website performance and reliability
- identify and resolve technical issues
- optimize website functionality
- understand general user behaviour trends
- support service quality and system stability
Where required by applicable law, users may choose whether to allow performance and analytics technologies through their cookie preferences.
3. FUNCTIONAL COOKIES
Functional cookies enable enhanced functionality and customer interaction features on our website. These cookies support services that improve the usability and responsiveness of the website and allow us to provide customer assistance. Functional cookies may be used to:
- enable live chat and customer support services
- remember user preferences and settings
- maintain session information during customer interactions
- support communication tools and service features
- improve service responsiveness and customer experience
If functional cookies are disabled, some features of the website may not operate correctly or may become unavailable. Functional cookies do not typically track users across different websites and are used solely to support the services provided on our website.
4. ADVERTISING AND TARGETING COOKIES
Advertising and targeting cookies are typically used to deliver personalized advertisements, measure the effectiveness of marketing campaigns, and track user activity across websites. Biorbyt does not currently engage in advertising or targeting cookies on its website. We do not use cookies to:
- deliver targeted advertising
- track users across third-party websites
- build behavioural advertising profiles
- conduct cross-site marketing tracking
If advertising or targeting technologies are introduced in the future, this Cookie Policy will be updated accordingly, and users will be provided with appropriate Policy and choice mechanisms where required by applicable law.
COOKIE DURATION
Cookies may also be categorized based on how long they remain active on a user's device.
Session Cookies
Session cookies exist only while your browser is open. These cookies are automatically deleted when you close your browser. Session cookies are commonly used to:
- maintain user sessions
- support secure login
- enable shopping cart functionality
- manage temporary system operations
Persistent Cookies
Persistent cookies remain on your device after your browser is closed. These cookies allow the website to recognize your device when you return at a later time. Persistent cookies may be used to:
- remember user preferences
- improve system performance
- support security monitoring
- maintain service settings
Persistent cookies remain active only for the period necessary to support their intended purpose.
OTHER TRACKING TECHNOLOGIES
In addition to cookies, we may use similar technologies that support the operation and security of our website. These technologies may include:
- server logs
- performance monitoring tools
- security monitoring systems
- communication tools used to provide customer support
These technologies are used solely to support the operation, reliability, and security of our services and are not used for advertising or profiling purposes.
Types of Cookies We Use
The following table:
Cookie Type | Purpose | Duration | Legal Basis |
|---|---|---|---|
Session cookie | Maintains user session during browsing | Session | Necessary for service delivery |
Security cookie | Protects against unauthorized access and fraud | Session | Legitimate interest / necessary |
Authentication cookie | Enables secure login functionality | Session | Necessary |
Shopping cart cookie | Allows products to be added to the cart | Session | Necessary |
Load balancing cookie | Ensures website stability and performance | Session | Necessary |
Functional cookie (live chat) | Enables customer support via online chat | Session | Legitimate interest |
Analytics technology | Measures website usage and performance using privacy-focused analytics | Short duration/session | Legitimate interest |
THIRD-PARTY SERVICES
Biorbyt uses trusted third-party service providers to support website functionality and operations. These providers may include:
- analytics services
- customer support platforms
- hosting providers
- payment processors
- IT security services
We require these providers to:
- process data securely
- comply with applicable data protection laws
- use appropriate safeguards
INTERNATIONAL DATA TRANSFERS
Personal data collected through Cookies may be processed in:
- the United Kingdom
- the European Economic Area (EEA)
Where data is transferred outside the UK or EEA, we implement appropriate safeguards, including:
- Standard Contractual Clauses
- contractual data protection requirements
- security risk assessments
COOKIE CONSENT
Where required by law, we seek user consent before placing non-essential Cookies on your device. Users may:
- accept Cookies
- reject Cookies
- manage preferences
You can set up or change your cookies’ preferences at any time by using our cookies consent tool on our Sites and Cookies Settings.
MANAGING YOUR COOKIE PREFERENCES
You can control Cookies through your browser settings. Most browsers allow you to block or delete cookies, restrict certain types of cookies, or receive notifications before cookies are stored on your device.
Please note that disabling certain cookies may affect the functionality, performance, or availability of some features on our website, including the ability to log in, place orders, or use customer support services.
Examples:
- Google Chrome: https://support.google.com/accounts/answer/61416
- Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Microsoft Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
- Apple Safari: https://help.apple.com/safari/mac/8.0/en.lproj/sfri11471.html
LEARN MORE ABOUT COOKIES AND OTHER TRACKING TOOLS
Depending on your location, you may find the following resources helpful for understanding and managing cookies and online tracking technologies:
In the United States, you may visit the following resources to learn more about online tracking technologies and privacy controls:
- Digital Advertising Alliance (DAA) WebChoices tool: www.aboutads.info
- DAA AppChoices mobile application: https://youradchoices.com/appchoices
- Network Advertising Initiative (NAI) opt-out page: https://optout.networkadvertising.org
- U.S. Federal Trade Commission (FTC) consumer guidance on online privacy: https://www.consumer.ftc.gov/articles/how-protect-your-privacy-online
In Europe and the United Kingdom, you may visit the following resources for information about cookies, privacy rights, and online tracking:
- European Interactive Digital Advertising Alliance (EDAA): https://edaa.eu/what-we-do/for-consumers/
- Your Online Choices (EDAA opt-out platform): www.youronlinechoices.eu
For further information about cookies, including how to see what cookies have been set on your device and how to manage or delete them, please visit: https://www.allaboutcookies.org
These external websites are provided for general information only. Biorbyt does not control the content or privacy practices of third-party websites and encourages users to review their respective privacy and cookie policies.
CHANGES TO THIS POLICY
We periodically review our Cookie practices to ensure compliance with:
- UK GDPR
- EU GDPR
- Data Protection Act 2018
- Privacy and Electronic Communications Regulations (PECR)
We may update this Cookie Policy from time to time to reflect:
- changes in technology
- changes in legal requirements
- operational updates
The most recent version will always be published on our website.
Contact Us
If you have any questions about this Cookie Policy or our data practices, please contact us at:
Biorbyt Ltd
8 Signet Court
Swann Road
Cambridge
CB5 8LA
United Kingdom
Email: support@biorbyt.com